Terms and Conditions

Welcome to The Wall Therapy online store. These Terms and Conditions ("Terms") govern your use of our website ("Site") and purchases from our online store ("Store"). By accessing our Site and using our Store, you agree to these Terms.

1. GENERAL TERMS

• 1.1. Eligibility: You must be at least 18 years old to use our Site and Store. By using our Site and Store, you confirm you are 18 years of age or older.

• 1.2. Account: Account creation may be required for certain features. You are responsible for maintaining your account confidentiality and for all activities under your account.

• 1.3. Accuracy of Information: We strive for accuracy on our Site and Store, but do not guarantee the information is always accurate, complete, or current.

• 1.4. Modifications: We may modify these Terms at any time, effective immediately upon posting on our Site. Continued use after changes signifies acceptance.

2. ORDERING AND PAYMENT

• 2.1. Order Acceptance: All orders are subject to our acceptance and may be refused or cancelled at any time for any reason at our discretion.

• 2.2. Payment: Payment is required at the time of order placement. We accept credit cards and other payment methods as indicated on our Site.

• 2.3. Pricing: Prices are in Canadian dollars (CAD), excluding taxes and shipping. Prices are subject to change without notice.

• 2.4. Taxes and Fees: You are responsible for all applicable taxes and fees, including sales tax, use tax, and customs fees.

3. SHIPPING AND DELIVERY

• 3.1. Shipping: We ship to the address you provide. We choose the shipping method and aim for timely delivery, but shipping methods are at our discretion.

• 3.2. Delivery: Delivery times are estimates and not guaranteed. We are not liable for delivery delays.

• 3.3. Shipping Fees: Shipping fees are based on shipping method, product weight/dimensions, and destination, and are non-refundable.

4. RETURNS AND REFUNDS

• 4.1. Returns: You may return products within 10 days of delivery for a refund or exchange, provided they are in original condition and packaging.

• 4.2. Refunds: Refunds will be processed to the original payment method within 10 business days of receiving the returned product.

• 4.3. Return Shipping: Return shipping costs are your responsibility unless the product is defective or we made an error.

5. INTELLECTUAL PROPERTY

• 5.1. Ownership: We own all intellectual property on our Site and Store, including trademarks and copyrights. Use of our intellectual property requires our written consent.

• 5.2. User Content: By submitting content, you grant us a broad license to use your "User Content." You warrant you have rights to grant this license.

• 5.3. Prohibited Use: Unlawful or unauthorized use of our Site or Store is prohibited, including infringement of intellectual property, spamming, or activities that could harm our Site or Store.

6. LIMITATION OF LIABILITY

• 6.1. Disclaimer: Our Site and Store are provided "as is" and "as available" without warranties.

• 6.2. Limitation of Liability: We are not liable for any damages from using our Site or Store, including direct, indirect, incidental, or consequential damages to the extent permitted by Canadian law.

7. INDEMNIFICATION

You agree to indemnify and hold The Wall Therapy harmless from claims arising from your breach of these Terms or violation of laws or third-party rights.

8. GOVERNING LAW

These Terms are governed by the laws of Quebec, Canada, without regard to conflict of law principles. Legal actions related to these terms shall be brought in Quebec courts.

9. ENTIRE AGREEMENT

These Terms constitute the complete agreement regarding your use of our Site and Store. If any term is unenforceable, it will be removed, and the remaining terms will remain in effect.

10. CONTACT US

For questions about these Terms, please contact us at info@thewalltherapy.com.